Frequently Asked Questions

Absolutely! The joy of change management (done well!) is that it happens in stages so it doesn't overwhelm and all makes sense, both for capacity and budgets.  Some clients want us to support with the entire process. Others ask us to conduct the review and then write a detailed recommendation report with timelines then they take it from there.  Ultimately, you are in control of what input you would like from us and if anything changes and you would like us to help you further you only have to ask! 

We get that, and it's important to know you are getting genuine value for the time and money you are investing. For us, it's about harnessing our 45 year's of multi-award-winning expertise in creating and maintaining sustainable communities into policies and behaviours that make your sustainability efforts successful.  We're able to combine our commercial acumen and extensive experience in decarbonising buildings, all backed by several years of teaching expertise, to deliver meaningful and lasting success for our clients. Don't just take it from us. Check out our Showcase page and testimonials to see what they have to say!

It's a very valid question and every decision now has a much higher opportunity cost.  Our response is to think of all our client support as an investment, rather than a cost.  We politely remind those who are reticent that the cost of inaction will be dwarfed by the cost of inaction.  Legislation, social trends and competitors' actions all mean that if you don't embed energy efficiency within your organisation now you are at real risk of playing very costly catch up later.  It is why everything we do is bespoke to meet your exact needs and context, so we can cater for every budget and ensure no one gets left behind. 

Yes we can!  This is a very straightforward process and popular with clients.  We usually have an online meeting to gather information and then its a case of reviewing any documentation and rescripting it to secure your sustainability, ESG or Net Zero narrative in a way that all your stakeholders can understand. 

Personalised support is what we do and don't worry, many of our clients came to us in the same boat.  We start by having an exploratory, no-obligation chat about your current context and hoped for outcomes.  Then it's onto co-creating a training package that meets your exact needs in terms of focus areas, locations and budget across the most realistic time frame.

Everything we do at Spenbeck is founded on the SDGs as they reflect our understanding of what sustainability truly means.  It's about ensuring that an entity can continue in an effective way well into the future, and for us that is sustainable health, education, communities and business, not only the environment.  We take this systemic, holistic approach to ensure that your organisation becomes authentically sustainable, with all the benefits that provides.

Not at all!  By having a quick chat with you & asking you a couple of questions, we will get a good understanding of what it is you’re trying to achieve & then be able to work with you on a design to allow you to accomplish that.

 We have a trusted team of contractors – electricians, plumbers, joiners, painters – that we have worked with for many years who are on hand to work individually or together on your project.  However, many people have contractors they have used before & may prefer to on their own project which is also completely fine with us.  We usually find it is a mix of the two.  We are all here to achieve your design goals & we are happy to work with the team of your choosing to ensure this is done to your satisfaction!

Building health takes a person-centric approach, recognising that our minds and bodies respond to its environment in different ways.  Harnessing and supporting these differences is at the core to create tangible improvements in mental and physical health.  We’re talking quiet zones for the introverts or desk lamps for those who work better with directed light and clearer signage and wayfinding in designs accessible for neurodiverse staff.  True inclusion isn’t simply about protected characteristics and neuro-inclusion, but ensuring our physiological needs are met too.  Then you’ve got a comprehensive inclusion policy and improgved business performance. 

Not at all!  One of the key benefits is that the solutions we recommended are mostly free or cost neutral! Our starting point is always how we can tweak what you have in terms of layout and policies and we ensure our quick wins are as cost-effective as possible.  Think of it as an investment in the health, wellbeing and inclusion of your staff that will reap returns in the form of better business performance, staff recruitment and retention and as a point of differentiation.  What’s not to like?!

The principles of building health are fundamental to both Human Resources and Facilities Management.  How building are designed and maintained plays a significant role in the mental and physical health of occupants.  At the same time, the majority of organisations haven’t considered building health when spending thousands on writing health and wellbeing policies.  Building health is the final and fundamental part of the jigsaw for both these roles or departments and makes the difference between an underperforming set of policies and a truly impactful one.